1. ProActive Preventive IT Support
Instead of constantly reacting to IT problems AFTER they happen, we can predict & prevent problems leading BEFORE they lead to costly downtime and potentially harm your business. Thanks to our 24×7 state-of-the-art IT health monitoring & alerting software, we can now use advanced technology to take better care of your computer systems.
2. Licensed Antivirus Solutions
We provide highly effective virus protection solutions with very low impact on system resources. Our solutions can be deployed, configured, monitored and reported on by our IT health monitoring & alerting software.
3. Licensed Remote Access Application
We are able to securely connect to our customers’ workstations and servers – wherever they are – within a few seconds. This allows us to resolve issues in a much faster way, improving productivity and reducing downtime. Our solution includes full encryption, based on RSA private-/public key exchange and AES (256 Bit) session encoding. This technology is based on the same standards as https/SSL and is considered completely safe by today’s standards.
4. Experienced and certified technicians
Our network management services includes unlimited access to Microsoft and Comptia Certified technicians who solve problems correctly the first time and save you time and money.
5. Flat-fee Pricing
We use a “flat-fee” pricing structure for our network management services, that brings you unlimited support. Our unique pricing model allows your company to easily and effectively budget for IT costs. There are no surprises at the end of the month, and no more hourly billing charges.
6. We grow with your business
Our computer support services are designed to easily scale as we help you grow your business. With our predictable pricing model (see #3), it is easy to understand the IT costs of, for example, installing an additional server on your network.
7. We are far less expensive than hiring a full-time IT guy
Just run the numbers. By outsourcing your computer support to us, we can save you thousands of dollars on benefits and taxes while giving you the expertise and experience of an entire IT Department.